Privacy policy.
Effective Date: July 2025
El Noque is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.
1. Information We Collect
We may collect the following types of personal information:
Name, email address, phone number, and address
Booking and payment details
Communications with us (via email, phone, or website)
Preferences and feedback provided during or after your stay
2. How We Use Your Information
Your personal data may be used to:
Confirm and manage your booking
Respond to inquiries and provide customer service
Send important updates or booking information
Improve our services and guest experience
Comply with legal obligations
3. Data Sharing
We do not sell or rent your information. We may share your data with:
Service providers involved in managing your stay (e.g., house manager)
Legal authorities, when required by law
4. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined above or comply with legal obligations.
5. Your Rights
Under GDPR, you have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict data processing
File a complaint with a data protection authority
To exercise any of these rights, contact us at [Insert Contact Email].
6. Cookies
Our website may use cookies to improve functionality and analyze usage. You can manage cookie preferences through your browser settings.
7. Security
We implement reasonable measures to protect your data, including secure servers and limited access to personal information.
8. Contact Us
If you have any questions or concerns about this policy, please contact:
El Noque
Contact Us